We believe in honesty, integrity, and excellence.
This means that you can expect truthfulness, fair treatment,
straightforward conduct and our commitment to the highest quality customer service with the best price.

Our philosophy is simple. We will beat any ad, any price, period while giving you the best customer service. How do we do it when all dealers buy cars from the factory for the same price? Believe us, there are no volume discounts for car dealers, so we keep our overhead low. The place isn't new but we buy the latest computers, tools, and equipment to give our customers the highest level of service at the lowest possible price.

We'll let the other dealers build new Taj Mahal stores. We encourage you to visit these indoor football stadiums and get a free cappuccino at their coffee bar. Take a look at the granite countertops and ask yourself one question: WHO THE HECK IS PAYING FOR ALL THIS FANCY STUFF?

YOU ARE unless you come to one of our Upstate Automotive Group stores. We are your low overhead dealer.

Yes a brand new 18 million dollar new facility on a freeway off ramp somewhere would be nice, but how could we ask our customers to pay for it? Nope! We'll keep the place clean, carpet and paint when we need to, add on if necessary, get the latest technology and tools.  We KEEP OUR OVERHEAD LOW, our inventory big and we’ll beat any ad, any price, period. It's just that simple.  Check out our $300 price guarantee…if we can’t match or beat any competitors written deal on the same MSRP vehicle then we’ll give you $300 CASH!  How can you go wrong with a deal like that???

We started with one Chevrolet store and along the way added 3 more locations for a total of 6 new car franchises. When our first Upstate Chevrolet dealership was opened the featured vehicles were Chevy Cars and Trucks.  This has not changed.  We have simply added additional brands of vehicles to meet our customers growing needs and opened additional locations to better serve you.  We sell the entire line of Chevrolet, Chrysler, Dodge, Jeep, Ford & Toyota from our 4 Western New York locations.  All at a price that makes it worth your while to drive a little.  We have grown but we have tried to keep the small town flavor with old-fashioned customer service.  At the Upstate Automotive Group we have friendly, knowledgeable sales people & highly trained service technicians to back those vehicles up.  We don’t just want you as a one time sale…we want you as a customer for life!  You'll find everyone at The Upstate Automotive Group to be truly committed to your total satisfaction...before and after the sale. If that sounds "small town" to you, well, that's just fine with us. In fact, we wouldn't have it any other way.

Quality vehicles, ethical sales, courteous and efficient service – these are the guidelines we live by at The Upstate Automotive Group.  A reputation as the auto dealership you can trust is important to us.  We know that satisfied customers are our best salespeople!  If this is your first visit, welcome aboard!  And if you are one of our many repeat customers, we look forward to seeing you soon!